1. Introduction
Envision Benefits Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and applications (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree, please do not access or use our Services.
2. Information We Collect
We may collect several types of information from and about users of our Services, including:
2.1 Personal Information
Personal information is data that can be used to identify you individually, such as your name, email address, postal address, phone number, and payment information. We collect personal information when you:
- Register for an account
- Subscribe to our HR Services
- Request HR consultation or support
- Contact our HR experts
- Participate in surveys or feedback sessions
2.2 Usage and HR Document Information
We may collect information about how you interact with our Services, including:
- Log data (IP address, browser type, pages visited, time spent)
- Device information (hardware model, operating system)
- HR documents you upload, access, or share (including content, to the extent necessary to provide the service)
- Search queries within the HR vault and chatbot interactions
- Features you use and HR services you access
2.3 Service Improvement Data
To improve our AI models and platform functionality, we may analyze on an aggregated and anonymized basis:
- Your interactions with HR platform features
- Feedback you provide on AI-generated HR guidance
- General usage patterns and HR workflows
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our HR Services
- Process transactions and manage your account
- Provide HR consultation and support
- Send you HR compliance updates and important notifications
- Respond to your HR questions and requests
- Personalize your HR experience and deliver relevant content
- Monitor and analyze trends, usage, and activities in connection with our Services
- Train and improve our artificial intelligence algorithms for HR guidance in an anonymized, privacy-preserving manner
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
4. AI and Data Processing
Envision HR Platform uses artificial intelligence to provide HR guidance, analyze policies, and generate responses to user queries. By using our Services, you acknowledge and consent to:
- The use of AI algorithms to process and analyze HR-related content and questions
- Automated processing to provide HR guidance and policy recommendations
- The collection and use of your interaction data to improve our AI models and algorithms as described above
Important: We do not use your confidential HR documents or proprietary data to train models for other customers. Our AI model training is limited to aggregated, anonymized data for service improvement.
5. How We Share Your Information
We may share your information in the following circumstances:
5.1 Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing (e.g., Stripe), data analysis, AI model hosting (e.g., OpenAI), vector databases (e.g., Qdrant), and hosting services (e.g., AWS).
5.2 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5.4 Protection of Rights
We may disclose your information to protect and defend the rights, property, or safety of Envision Benefits Group, our users, or the public.
5.5 With Your Consent
We may share your information with third parties when we have your consent to do so, such as when you invite other users into a deal room.
6. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We urge you to take steps to keep your personal information safe, including choosing a strong password for your account and keeping it private.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to rectify inaccurate personal information
- The right to request the deletion of your personal information
- The right to restrict or object to the arocessing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
9. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@envisionbenefitsgroup.com.